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YOUR KEY WORKER

Every client with an NDIS plan who accesses more than one service at Out Loud is assigned a Key Worker.  Your Key Worker provides support to your family during your time with Out Loud.

The role of your Key Worker is to:

  • Provide a main point of contact for your child/family with our service

  • Facilitate communication within the team

  • Communicate with key people who are part of your therapy journey (e.g., school, other health professionals)

  • Coordinate reviews and therapy

  • Help with budget allocation and management 

  • Ensure compliance with NDIS reporting.

 

Your Key Worker is likely to be one of the therapists involved in your child's care, but may be a different therapist depending on your needs.  We aim to match each client with a Key Worker who can provide them with the best level of support.

 

To help you remember who your Key Worker is and how to get in touch with them, we will provide you a magnet with your Key Worker's contact details.

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